Refund and Returns Policy
Effective Date: 24/10/2024
At PlytoInsurance, we strive to provide high-quality educational tools that meet your expectations. If you are not fully satisfied with your purchase, we are here to assist you with our refund and returns policy.
1. Returns
Our policy lasts 30 days from the date of delivery. If 30 days have passed since your purchase, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be:
- Unused and in the same condition that you received it.
- In the original packaging.
To complete your return, we require a receipt or proof of purchase.
2. Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [insert processing time, typically 5-10 business days].
3. Late or Missing Refunds
If you haven’t received a refund yet:
- First, check your bank account again.
- Then, contact your credit card company, as it may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and still have not received your refund, please contact us at [insert email address].
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, send us an email at [insert email address] and send your item to: [insert return address].
5. Shipping
To return your product, you should mail your product to: [insert return address].
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over [insert value, e.g., $75], you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
6. Non-Returnable Items
Certain types of goods are exempt from being returned, such as:
- Downloadable software products.
- Gift cards.
- Customized or personalized items.
7. Contact Us
For any questions regarding refunds and returns, please contact us at:
PlytoInsurance
Phone: (616) 205-5218
Adress: 105 Orchard Dr Sparta, Michigan(MI), 49345
Email: info@plytoinsurance.com
Make sure to update the placeholders with your actual business information.
